PUBLISHED: 20:27, Sat, Aug 1, 2020 | UPDATED: 20:27, Sat, Aug 1, 2020
Arriving at the airport to find your luggage is damaged is a traveller's worst nightmare, yet its an unfortunately common occurrence. Last year, data from MoneySuperMarket revealed that the Civil Aviation Authority received over 2,000 complaints to the Civil Aviation Authority (CAA) regarding lost, delayed or damaged luggage complaints about flights to and from UK airports since 2015.
Yet, according to one baggage handler, there is a key reason why this happens - and it seems travellers can easily avoid it.
Posting their insight to a Reddit forum, the anonymous baggage handler explained: “The heavier your bag is, the harder we have to push or throw it into the cargo bin.
“We're on strict time restraints and when you have a 100lb bag and we have to stack it quick, it's not going to be pretty.”
They added: “We try to be nice to your bags, honestly. S**t happens.”
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Baggage handler reveals a common reason why luggage gets damaged (Image: Getty Images)
Luggage with wheels is least likely to get damaged say some baggage handlers (Image: Getty Images)
However, the worker did have some advice for holidaymakers who want to avoid the risk of a busted bag.
“Try packing two, smaller bags under 50lbs,” they recommended.
“You'll save money by not having to pay for the heavy bag fee, plus it makes it easier on our backs.”
Regardless of whether passengers go easy on the packing or not, it's likely their bag won’t come back looking brand new.
“Don't expect your brand new bag to be pristine when you get it back.
“It will get scuffed, zippers broken, etc. Usually, it is not the baggage handler's fault, and is due to getting caught on the belt loader.”
There are also certain types of bags which are also