PUBLISHED: 15:01, Sat, Sep 12, 2020 | UPDATED: 15:04, Sat, Sep 12, 2020
Flights: Yesterday marked the anniversary of the tragic September 11 attacks in New York, USA (Image: Getty Images)
Flights and air travel last suffered a major crisis 19 years ago. Yesterday marked the anniversary of the tragic September 11 attacks in New York, USA. A flight attendant revealed the impact the shocking terror attacks had on the aviation industry.
Virgin Atlantic flight attendant Mandy Smith shared her insight into life post 9/11 in her book Cabin Fever.
“Air travel changed dramatically following 9/11 and our cabin crew training manual was practically rewritten,” wrote Smith.
“We had to undergo an updated rigorous course of SAS-style security training and Virgin’s entire fleet was modified in line with heightened security rules.
“The flight decks were fitted with bulletproof doors, walls, and security cameras.
READ MORE: Flights: Cabin crew applauded for hand luggage trick
Flights: “Air travel changed dramatically following 9/11" (Image: Getty Images)
“Security keypads were also added to the flight deck, the rotating entry code being revealed only to a select few staff per flight.
“There were armed marshals on board and the days of kids being able to visit the flight deck were well and truly over.
“We were taught code words and phrases that would be used in cases of emergency - secret messages that could be relayed to crew via the PA system if, for example, there was a terrorist on board.”
Mandy explained that this training came in