Morrisons expands click and collect service after high demand for delivery slots

MORRISONS has expanded the number of stores offering its Click & Collect service. The retailer announced the news after it said its online delivery service was in high demand.

PUBLISHED: 09:46, Sat, Jan 9, 2021 | UPDATED: 09:46, Sat, Jan 9, 2021

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Morrisons update customers on running of stores in pandemic

Morrisons, like many other supermarkets, has faced high demand for home delivery slots throughout the coronavirus pandemic as customers turn their shopping habits online. However with slots hard to get hold of, supermarket giant Morrisons is now offering contactless Click & Collect at 447 sites up and down the country. 

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A statement on the website reads: “We’re experiencing high demand for online groceries delivery slots please continue to check the website for further availability. Our contact centre do not have access to additional slots.

“Check out our Food Boxes website for next day delivery on orders placed before 3pm.”

If customers cannot find a time slot that suits them, the retailer encourages shoppers to look for Click & Collect slots. 

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During the first lockdown in March, Morrisons had just 14 Click & Collect services available to customers. 

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Morrisons expands click and collect service after high demand for delivery slotsMorrisons expands click and collect service after high demand for delivery slots (Image: Morrisons)

Morrisons has extended their Click & Collect service to 447 locationsMorrisons has extended their Click & Collect service to 447 locations (Image: Morrisons)

However due to the increased demand for home delivery, the retailer expanded the service to 280 locations in the second lockdown.

With the country now in its third national lockdown, the supermarket giant has since increased this to 447 sites, to ensure that customers who cannot visit a store, can still get their essential groceries.

The service is also available without an additional delivery charge and is contact-free.

Customers can also pick a time slot that best suits them.

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