Royal Mail warns Britons of new text message circulating - 'Do not click on any ...

Royal Mail has seen an increase in parcels and letters sent throughout the past year due to the pandemic and people being separated from their loved ones. With this has come a rise in scams via both text and email. 

Royal Mail has said it would not send such texts, unless specifically requested and would use a grey card instead to tell people if any fee was required.

The Chartered Trading Standards Institute (CTSI) previously said that the rise in online shopping means more people are likely to be waiting for parcels and deliveries, making them more vulnerable to this scam.

Lead officer Katherine Hart said: “This delivery scam is yet another example of fraudsters attempting to make money out of the unsuspecting public. 

“Due to the lockdowns, many millions of people rely on product deliveries, so scammers have focused on their efforts on this theme.

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“Royal Mail will only ever contact you via text or email if a customs fee is due, not for domestic parcel delivery. If you have any suspicions, contact Royal Mail to verify before you click on any links or share details.”

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