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Martin Lewis: How to claim money from your BA flight delay or cancellation

The Money Saving Expert revealed to Good Morning Britain (GMB) his advice for winning money out of your flight delay or cancellation. 

British Airways suffered a “catastrophic” worldwide IT failure which saw its operations wholly grounded at Heathrow and Gatwick over the bank holiday weekend. 

The meltdown threw travel plans for 75,000 people into chaos as airport floors became beds and luggage was left behind. 

But Martin Lewis has found the silver lining in the saga, with his tips for how to claim the maximum amount of compensation that you’re owed whether you’ve been affected by BA or by another flight delay. 

EU regulation 261/2004 entitles passengers to flight delay compensation on all EU flights, including those to or from EU airports and flights with EU airlines. 

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Martin Lewis flight compensation BAITV•GETTYMartin Lewis: How to claim compensation for your BA flight cancellation

All BA trips count unless your flight took off and landed outside the EU

Martin Lewis

Martin said: “So all BA trips count unless your flight took off and landed outside the EU. 

“If your flight is cancelled you are entitled to a refund or alternative flight, automatically, no matter what the reason for the cancellation is, that is a strict entitlement. 

“But compensation rights, it must be the airline’s fault. Bad weather isn’t, a strike isn’t, but an IT problem is the airline’s fault.” 

According to Martin, you can usually get between £200-£500 depending on the journey length. 

There are certain rules which dictate whether you’re entitled to extra compensation, including: 

It must be the airline's fault, eg. strikes don't count; but BA's fail does.  For delays your flight must have arrived more than three hours late. The amount of compensation you’ll get depends on how long you were delayed. If cancelled, on top of a refund or new flight you may also be due £100s

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