Monday 17 October 2022 01:58 PM The Block: Rachel and Ryan Carr receive a small payout in real estate agent ... trends now
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The Block's Rachel and Ryan Carr have been awarded $760 by the NSW Civil and Administrative Tribunal after getting caught up in a dispute with a real estate agent.
The couple originally sought $5,392 over a claim of negligence against Assured Real Estate director Britney Kraus, after they said they'd lost money in unclaimed rent.
They told the tenancy watchdog that Ms Kraus had failed to notify the couple over a lapsed landlord insurance policy, reports News.com.au.
The Block's Rachel and Ryan Carr (pictured) have been awarded $760 by the NSW Civil and Administrative Tribunal after getting caught up in a dispute with a real estate agent
The tribunal awarded the money to the Sutherland Shire couple after finding that Kraus had 'not acted with due care and skill and breached the guarantees provided by the Australian consumer laws in its services to clients'.
However, the Tribunal said Kraus had not breached any local consumer laws in her failure to take recovery action against a tenant on behalf of the Carrs' over unpaid rent.
In a statement to NCA NewsWire, Kraus said the matter had been discussed with Ryan.
'We submitted an email [to Ryan Carr],' Kraus said, '...to the effect of, "Ryan, as discussed on the phone, you you do
