NHS secretary mistakenly charged £56,000 for romantic weekend in Budapest - ...

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() An NHS secretary who spent a romantic weekend in Budapest with her boyfriend was charged £56,000 for their two night stay. 

Charlotte Smith, 22, was expecting to pay £169.10 for the hotel but was stunned to discover the huge amount had been taken from her Barclays Bank debit card.

With just £400 in her current account, she immediately went massively overdrawn.

The hotel, who charged her in Euros rather than Hungarian Forints, quickly realised their mistake and refunded the money within minutes but Charlotte was stung by Barclays for thousands of pounds worth of currency exchange fees.

Charlotte Smith, an NHS secretary who spent a romantic weekend in Budapest with her boyfriend Charlie (above), was charged £56,000 for their two night stay

Charlotte Smith, an NHS secretary who spent a romantic weekend in Budapest with her boyfriend Charlie (above), was charged £56,000 for their two night stay

Charlotte Smith, 22, was expecting to pay £169.10 for the hotel but was stunned to discover the huge amount had been taken from her Barclays Bank debit card. With just £400 in her current account, she immediately went massively overdrawn

Charlotte Smith, 22, was expecting to pay £169.10 for the hotel but was stunned to discover the huge amount had been taken from her Barclays Bank debit card. With just £400 in her current account, she immediately went massively overdrawn

The NHS worker has spent the last week fighting the bank to recoup the £3,500 charge and questioned how such a large amount would not be red flagged.

She was horrified to be told by the bank that they 'could not stop payments on every account' and refused a refund. Instead, they blamed her for approving the transaction.

She told MailOnline: 'I have not done anything wrong, but the bank will not help. 

'It is just a complete nightmare. I am overdrawn by almost £4,000 and cannot use my current account.

'It is just so stressful and all Barclays do is threaten me with overdraft payments. 

‘I can’t pay my direct debits for my car, phone and gym membership. I have had to borrow money from my family to cover the cost of travelling to work and was unable to buy presents for my sister and dad’s birthday.’ 

Charlotte’s financial nightmare began after she had travelled to Budapest in Hungary for a two-night stay with her boyfriend Charlie.

It was their first holiday together and when she went to check out of the BO 18 Hotel Superior on September 1st she handed over her Barclays debit card to settle the £169.10 bill.

The reservation clerk should have charged Charlotte 60,158 Hungarian Forints.

But he mistakenly entered the number amount in Euros – almost £57,000 – and handed her a paper slip from a card reader machine.

Charlotte said she signed off the payment, assuming it was in the local currency. 

After she and her boyfriend left the hotel the reservation clerk noticed the error and authorised an immediate refund.

In converting the amount from euros to sterling Barclays charged almost £3,000 in transaction fees.

The hotel, who charged her in Euros rather than Hungarian Forints, quickly realised their mistake and refunded the money within minutes but Charlotte was stung by Barclays for thousands of pounds worth of currency exchange fees

The hotel, who charged her in Euros rather than Hungarian Forints, quickly realised their mistake and refunded the money within minutes but Charlotte was stung by Barclays for thousands of pounds worth of currency exchange fees

Charlotte was forced to take two days off work to try and sort out the problem and contacted a disputes team at the Barclays

Charlotte was forced to take two days off work to try and sort out the problem and contacted a disputes team at the Barclays

The NHS worker is fighting Barclays to recoup the £3,000 charge and questioned how such a large amount could go through. She was horrified to be told they 'could not stop payments on every account' and refused a refund, blaming her for

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