Notifying users of a forthcoming index update later this month, hundreds of batches of mass mailshots had the email addresses of a thousand customers in each one. It means every customer emailed was handed the details of 999 other BitMEX users – with around 15% of the addresses made up of first and last names. The clumsy breach could yet land the crypto derivative trading platform in hot water, with data issues not being taken lightly in the crypto and blockchain industry.
Responding to this morning’s monumental gaffe, BitMEX insisted that customer privacy remained its ‘top priority’ as it apologised for the error.
"We are aware that some of our users have received a general user update email earlier today, which contained the email addresses of other users," it said in a rushed statement.
"We are very sorry for the concern this has caused to our users."
BitMEX - the world’s largest cryptocurrency exchange by trading volume – added that it had acted immediately upon discovering the leak and continued to work on “containing the issue".
The hasty apology will offer little