Royal Mail issues scam warning to UK customers over unpaid fee texts circulating

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Royal Mail scams are often very hard to spot as they can look legitimate, however there are key signs to look out for when detecting one. The latest scam includes texts and emails purporting to be Royal Mail notifying customers that they must pay a delivery fee in order to receive their parcel. 

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Royal Mail’s website lists all the current scams that are currently circulating around the country.

The postal company said: “These are the current scams we’re aware of that look like they’re sent by Royal Mail, but are in fact fraud or phishing scams. Please don’t click on any of the links in these emails and be vigilant if you receive a communication.”

Scams include emails informing customers that their packages could not be delivered due to no custom duty being paid as well as a text message telling customers that a delivery must be rescheduled.

The link in the text messages takes customers to a scam site asking for payment according to Royal Mail. 

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Royal Mail issues scam warning to UK customers over unpaid fee texts circulatingRoyal Mail issues scam warning to UK customers over unpaid fee texts circulating (Image: Getty)

The postal company urges Britons not to click on any links or enter any details.

Another text scam that is currently circulating is asking customers to pay a shipping fee along with a fake Royal Mail link.

It reads: “Royal Mail: Your Package Has A £2.99 Shipping Fee, To Pay This Now Please Visit: action will be taken if you do not pay this fee.”

Similar text message scams read: “Your Royal Mail parcel is waiting for delivery. Please confirm the settlement of £2.99 (GDP) on the following link.”

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